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HCAD making you work harder to protest property values

12:03 PM CDT on Wednesday, May 7, 2008

By Kevin Reece / 11 News

Click on video for Kevin Reece's 11 News report

HOUSTON -- In Bernina Mayo's front yard, we found an avid gardener and an avid tax protester.

To challenge Harris County's guesstimate of your property value, you usually attend a one-on-one meeting with an appraiser. If necessary, a final meeting with a review board ends the sometimes several-hour process.

That’s what Mayo has done each of the past dozen years.

Now Harris County property owners are getting a yellow notice in the mail, saying their protest isn't scheduled for one day, but for two.

In Mayo's case, the two appointments were a week apart. That's two separate visits to the appraisal office along Highway 290.

"Oh, you can get it down in one day,” insists Mayo. “Have the number of people that you can get in one day and do it. This two-day thing? Many people work."

"Just to try to make the process work efficiently, it was necessary to begin doing those two hearings on separate days,” said the appraisal district’s executive director, Jim Robinson.

Robinson said that scheduling taxpayers on two different days is in response to the large number of tax protests -- more than 350,000 last year.

And this year they are expecting even more.

But he also says that when this program started, as many as 85 percent of taxpayers resolved their protest without even needing that second day.

"We didn't see that much dissatisfaction. Because again, most people resolve it on that first trip in,” said Robinson.

As for Mayo, she hasn't planned her next protest trip yet. But she will if she has to.

"Yes, if for no other reason some degree of satisfaction that I tried,” she said.

Even if she has to try on two different days.